We assist you via phone Mon-Thu from 8.15 - 16.30 & Fri 8.15 - 15.00.

Primus UK

Your trusted partner for outdoor exploration. Get fast and reliable support for your Primus products. Find answers to FAQs, access manuals, and contact our expert team.

Primus UK Customer Service

Here you will find more general information about how our products work and the technical facts on which they are based.

Technical questions

This is where you will find the most frequently asked questions in relation to the order that you are about to place with us or that you have just placed with us.

Order related

Here you will find more information about our spare parts and the most frequently asked questions about them.